Understanding the Servicemembers Civil Relief Act

Audio Course

Click here to see the Class Schedule.

Debt collection has been the subject of regulatory focus and extensive litigation for years, and 2012 is certainly no exception. We are in an era where large numbers of individuals have been called to active military duty; therefore the Servicemembers Civil Relief Act has become a focus for regulators and litigation. It is important for debt servicers, collectors, and lenders to know how the laws governing debt collection and consumer lending, such as the Servicemembers Civil Relief Act (SCRA), apply to them to ensure compliance at all levels.

AllRegs Academy’s Understanding the Servicemembers Civil Relief Act audio course, will review the Servicemembers Civil Relief Act (SCRA) and the business practices that SCRA impacts to ensure compliance. This 90-minute course focuses on the need of the industry to not only be able to identify eligible servicemembers and define the purpose and requirements of the Servicemembers Civil Relief Act, but also how the Act impacts and shapes both debt collection and loss mitigation across many financial arenas, including the mortgage lending industry.

Additionally, the course explores the impact the Servicemembers Civil Relief Act has on the debt collection process and provisions in place to protect military members during active duty. Course material details the events leading to the implementation of the Servicemembers Civil Relief Act, the purpose of the act and the protections it offers while highlighting specific restrictions found within the act itself.

Learning Goals and Objectives

Upon completion of the course, students will be able to:

• Identify the background of the SCRA and key terms
• Recognize the SCRA’s purpose and scope
• Identify protections provided in the SCRA
• Identify debt collector and servicer responsibilities, limitations and requirements under SCRA
• Recognize how the SCRA affects debt collection procedures
• Identify liability under debt collection laws
• Identify recent SCRA news

Who Should Attend

• Compliance Staff
• Credit Scoring Professionals
• General Mortgage
• Quality Control Professionals
• Servicing Staff

Course Agenda

• Tradition of Special Consideration
• Brief History of the SCRA
• Timeline of Protection
• SCRA Applicability
• Persons Reported Missing
• Case Studies 
• Who Needs to Be Informed
• Extension of Benefits
• SCRA Prohibitions on Debt Collection
• In The News – recent clippings of those who did not follow SCRA and why.
• SCRA’s Limitations
• Violation of the SCRA
• SCRA Reminders

Speakers/Instructors

Valorie Kacherian is Vice President of Quality Control and Compliance at MegaStar Financial where she is responsible for managing, directing, and providing guidance to the organization.
Read full bio »

Course Delivery

Audio courses last for 90 minutes, consisting of a 60-minute presentation with a 30-minute interactive question and answer session.

Class Schedule

Choose from the upcoming course sessions:

• Tuesday, June 19, 2012, 2:00 p.m. – 3:30 p.m. ET

Tuition & Registration

Each audio conference is $265 per site, with the ability to dial in to the conference from one phone line at each site. Tuition includes:

• One call-in line from one location per site registration
• Dial-in number and conference code
• WebEx access for interactive presentation (if applicable)
• PDF of presentation materials
• Opportunity to ask speakers questions at the end of the program

Additional Resources

Cancellation/Refund Policy (PDF)

For more information, call our sales and customer service department at (800) 848-4904 or email sales@allregs.com.